Getting Started With Rivers

 

What is Rivers?

 

Rivers is a Social Collaboration Platform for your teams at the office, schools, clinics, agencies, and anywhere else that you need to create your own community.

Invite your teams in your Private Cubes by simply sending them an invite link using your messenger or by email and start getting things done in a few minutes.

You can create Cubes of up to 10,000 members in Rivers and send them text messages, images, videos, and documents of all formats. With our cloud support and advanced cache management Rivers will occupy almost zero space on your device.

Working with Rivers

 

Many of our daily tasks can be managed easier using Rivers. We will cover some of these tips here. Rivers enables you to organise your teams in controlled, private, and safe Cubes and perform countless activities and conversations using Private and Open Topics and Channels from an easy to use interface.

Communicate and share, No matter the size of your community, communication is always at the heart of collaboration. Send and read messages in Public and Private topics to keep everyone informed and mention specific people to alert them. Use a one-to-one chat for ad-hoc conversations.


Who can use Rivers?

 

With its user-friendly, intuitive interface and powerful capabilities, Anyone Can Use Rivers from Business Owners and their Teams, to Schools, Teachers and Pupils, Entrepreneurs and Startups, Engineering Teams and Product Managers, Marketing Agencies and their Clients, Hospitals, Doctors and Patients, Services and Support Teams, Realtors and Agents, and Charities and NGOs.

 

Rivers Features

 

All your questions about Rivers features are covered here. If you have more questions do not hesitate to message the Rivers Captain or send an email at services@rivers.im

 

Who can I message on Rivers?

If anyone of your contacts is already on Rivers you can start messaging them and adding them to the Cubes, topics, and channels.

 

How can I find friends on Rivers?

You need to add your friends, team, and community to Rivers in order to start collaboration and working together. If you go to your contacts you can find Invite friends where you can send the invitation link to anyone in your phonebook. The option to add members is available in the Cube and topic creation the invitation will be sent to Whatsapp, Telegram, or any other platform that you choose.

 

How do I know if someone is on Rivers?

Simply by going to Rivers contacts, in your profile, you can see all your Rivers friends. Anyone of your friends who you can see under Rivers’ friends are already on Rivers. You can also invite your contacts from your phonebook using the invite friends.

 

How can I know if someone I have invited has joined Rivers?

If your friend joins Rivers, you will receive a notification when they accept the invite and join Rivers.

 

Is it possible to add members directly to the Cube or topics?

Yes. If you add your phonebook contacts using invite via link in the Cube info, the invited contacts will be added to the Cube automatically. You can find the invite via link in the Cube info and after you create your first Cube.

 

How is Rivers different from Whatsapp?

The first and most important difference is the possibility to have organized conversations in Cubes and Topics. Cubes are equivalent to your Shared Digital Workplace, similar to your Office Building or Space, School or Classroom, Hospital or Clinic, Private Club, or Town Hall.

You can have controlled, private, safe, and organized activities and conversations inside Cubes utilizing Topics, Channels, Shared Media and Documents, and Task Management. None of these are possible on Whatsapp. Not to mention Rivers fully Synchronized solution for managing messages which won’t result in data – loss with the change of the device and login and logout.

Unlike WhatsApp, you can decide if you want to share your phone number or keep it private. But similar to Whatsapp all you need to create your community is their mobile numbers.

 

How is Rivers different from Slack?

 

Get Started in Less than 60 Seconds Its Intuitive Interface enables you to bring your community on Rivers in seconds using your mobile and without needing to know their emails.

 

There are no limits on the search history, and you can access all your conversations, images, files, and tasks.


Invite an unlimited number of Guests
into your Cube with access to a limited number of private Topics or Channels.
Extremely useful if you work with advisors, contract workers, and outside clients. Or when you may want to have a managed and controlled conversation with parents in your school about their own child.

 

Which devices can I use Rivers on?

Rivers is available for your iOS (iPhone), Android (Samsung, Xiaomi, 1+, Nokia, Huawei, Oppo, and all the other Android devices), Desktop applications (Macbook, Windows, and Linux), and web browsers (Chrome, safari, Firefox, Internet Explorer, Opera, …).All of the features are available and work seamlessly on all versions of the mentioned operating systems. But to get the most out of it we recommend keeping your Rivers updated. Check out the last version on Appstore, Google play, and desktop apps.

In order to use Rivers on the Desktop applications and web browsers, you need to first register on a mobile device.


Design your Digital Workspace

 

Create Several Cubes


If you have decided to use Rivers for your workplace, team, school, agency and community. You can start with creating one Cube but over time you will see the need to expand to more than one Cube to manage projects, different years and forms, different partners and their teams, and many more other use cases.

 

Cubes with Partners:


Create a Cube and add your partner’s team and members of your team who are engaging with these externals.

          • Choose a name with the combinations of two companies’ names.
          • Create topics for each of the teams and projects
          • Assign tasks and start collaborating with each other
          • Make conference calls for better collaboration
          • Use channels for the important announcement
          • Share and save the documents on the company cloud
          • Star important messages for your future reference

Cubes for Managing Schools


Remote learning is all very possible with Rivers. Here is a practical guide to managing the whole school using Rivers.

          • Start with Creating one Cube for your school teachers and headmasters. Add all of them here for the discussion around the schools and policies. Consider here as your staffbase.
          • Create Cubes with Parents. Add parents as guests. This will let you interact with each and every parent without them being able to view other topics. And other members of the Cube without your permission. They won’t have access to other parent’s phone numbers.
          • Create Cubes for each year and add student teachers. Share class notes. Take quizzes. Files and presentations and movies with the student. Create an accessible and fast-paced school learning experience.
          • Create Cubes for each individual student with their parents and teacher and put your focus solely on their progress.
          • With Rivers it is also possible to manage all of the school activities.

Create guidelines for Topic Names

 

  • Teamwork and communication on Rivers happens in topics and channels where you can organize the activities of your teams inside each Cube using Private, Public Topics, and Channels to conduct limitless conversations and getting things done.
  • Make sure your workplace is organized, easy to navigate, and aligned with your company goals.
  • This will help people ask questions in the written topics, look for information in the right channels, and find their ways easier.
  • Start with broader topics and channels, you can always get specific over time
  • Use the names that your community is already familiar with. Use the department names if you are using Rivers in your company like the Design department, Finance Department, etc.
  • If you are using Rivers for your school, create a Cube for each year and then create topics based on the subjects like Mathematics 101, Philosophy, etc. later on, you can figure out more names to add here and be more creative.

Rivers Glossary

 

Create a Digital Workspace

 

Before getting started and creating your first Cube there are few points that you need to know:

  • If you create a Cube you will become the primary owner of the Cube.
  • The owner of the Cube can assign admins to the Cubes.
  • Admins of the Cube can pretty much perform any of the actions that an Owner can perform except for deleting the Cube.
  • Owners can always revoke admin rights from other Admins.
  • Only admins and owners can add members to the Cube (if you choose this option otherwise anyone else can add members to the Cube).
  • Create your First Cube

 

A Cube can be created:

  • Using the create Cube on the upper right-hand side of the Cubes tab (picture here) and video here. on iOS and Android. On the web, Cube can be created using the icon on the left-hand side.
  • Enter the name of the Cube
  • Choose a picture for the Cube
  • Add members to the Cube
  • Otherwise select skip for now
  • A practical guide for Cube creators
  • Help to create a better onboarding experience for your team
    You will be landed on a list that sorts all of your Cubes and their names.

Introducing a new tool in your team and community can be challenging. The largest challenge is adoption. Below are the few steps, you can take to launch Rivers at your workplace, school, or agency.

 

Build a Launch Team

 

Nothing can help your endeavors in introducing a tool like Rivers more than initial supporters. Create one Cube and add the few people you think will help you to identify the collaboration and communication challenges.

If you are trying to bring Rivers to your school, university, or educational institute: think about all the people you can bring in. Teachers, one or two professors, Teaching Assistants, some of the students, Communication and collaboration are hard to deal with and people tend to default to their old ways. IF you want to be successful you can follow all of these steps or a few of them.

 

Explore Challenges and Goals

 

No effort can be successful without you knowing where you want to go. What is the communication challenge you are trying to address with Rivers? Can’t you follow up the tasks? Is there a problem communicating with the non-desk workers? Is there a challenge in communication between departments? Do parents complain that they are not involved enough in their kids’ progress at school? Find that one or two challenges and define goals to measure Rivers impact.

 

Identify Use Cases

 

Identify the use case. For example, we are going to solve this challenge for year 2 students, or we are going to solve the communication challenge between the customer support and the tech team, or the human resources announcements. This will help you with measuring the impact of your efforts.

 

Using Rivers

 

Work in Topics

 

If Cubes are the heart of your collaboration topics are the building blocks are the Cubes. A topic is a single unit of communication that holds the chats, conversations, all the decisions, media, documents, important announcements, tasks, voice messages, audio/video calls, and a lot more than that.

Organizing these important units from the scratch will help you scale the collaboration and communication game for your team.

 

Topics can be used for any organization purposes:

 

Teams, projects, ideas, brainstormings, subjects, classes, hours, meetings, themes, list of bugs, random conversations, large announcements, departments, even building floors, meeting rooms, booking cabs together, cooking projects, activities, .. all of these things can be organized inside topics.

Organize the activities of your teams inside each Cube using Private, Public Topics, and Channels to conduct limitless conversations. You can organize your Cube using Public or Private groups, teams, projects or Open Forums, and even Secret Topics.

Create Topics

 

Secret Topics will only be visible to the members of the topic and other members of the Cube are not able to see them in the list of All topics. Anyone in the Cube can join Open Topics, like Forums, without needing to request permission like they need to do for joining a Private Topic.

 

Convert Topics

 

After creating a Topic it is possible to convert it to the other type of topics. If you have created a private topic you can change it to a public topic. and vis-a- versa. the only time that it is not possible to do so is when you create a secret topic.

Warning: Secret topics cannot be converted to any other type of topic. It will remain accessible only to the members of the topic and its information cannot be forwarded to other topics and Cubes.

 


Create Broadcast Channels

 

Cube wide announcements are very helpful to announce something to everyone and make sure that it will not be lost in the chatter of others in the team. Users can pin these announcements and your admins can format them in the way they want so that it becomes the staff base for the company. Few things to know before creating channels:

  • Only admins and the owner can create channels.
  • Channels are for one-way communication and the information in the channel will be broadcasted to the members.
  • The announcement that you can see at the time of creation is a channel that everyone in the Cube is a part of.
  • For now, you cannot delete the announcement.
  • Channels are the hub for your workspace suitable for broadcasting, one-way communication, where you announce plans or share information and latest news to the members. And make sure everyone is informed about important news.
  • You can create a Channel using the create new button from the iOS here, Android here, and Web here.
  • Where to view all the topics?
  • All topics of a Cube are listed in the ‘All Topics’ part of the Cube. Private and public topics are listed here. And can be viewed by everyone.
  • Join A Topic.
  • If a topic is public you can join it by only tapping on the join in the topic. by joining any topics you will have access to all the prior information on the topic. This information includes messages, files, images, tasks, pinned messages, and more.
  • If the topic is private you have to request to join the topic. Once Admin approves that you can join you will see this topic in the topics list of your Cube.
  • Also if you have created a private topic others need to request to join this topic. You can see these join requests in your profile.
  • You can’t either join or request to join a secret topic.
  • And the secret topics that you create are not visible in the list of all topics.

Leave A Topic

 

  • You can always leave a topic from the topic info. in iOS, Android, and web.
  • Leaving is possible by tapping on the leave option in the topic info part.
  • If you leave a public topic you can always join back the topic
  • But if the topic is private admin or admins need to approve your join request.

Archive Topics

 

You can archive topics from the list of your topics. These topics won’t be shown to you in the list of the topics. but you can always access them later in the archived topics.

  • If there are new messages in the topic thee topics will reappear in the list of your topics but if you have muted these topics you won’t be they will not appear in the topics list anymore and you need to check in the archived topics part from the topic info.

Delete Topics

 

  • If you have created a topic you will be able to delete the topics, this action can be performed in the topic info part.
  • If you delete a topic all the information along with all the members, files, voices, and messages will be gone.

Add Members to The Topics

 

You can either add members in the creation process or add them later after you have created the topic. Both of these scenarios are possible. If you already know who is involved in a project add them in the topic creation process. but if you need to add them later to the process. You can add them in the topic info.

  • You can select members from your Rivers friends or phonebook.
  • It is also possible that you share a link to join and once the person you are trying to invite click or tap on that link they will be automatically added to the topic you have invited them.
  • This link is shareable on WhatsApp, Telegram, and any other platform.

Remove Members From The Topics

 

Removing members is as easy as adding them to the topic. This action can be performed by tapping on the name of the members and selecting the member you want to remove from the drop-down menu.

  • Once a person is removed from the topic depending on the type of the topic they will have different access levels to the topics. Look at the topic of control access.
  • Others won’t be able to see them in the members list of the topic but they still remain a part of the Cube.

Send Messages

 

Topics and Channels are the building blocks of Rivers where you can send and receive messages. 

  • In order to compose a message in a Topic you need to start typing in the typing box. After finishing this step just tap on the send button in front of the typing box.
  • Your message will appear in the topic chat view.
  • Everyone can see your message in the topic. They can reply to it. And they would be able to star it.
  • The only type of message you can send in the typing box is the test messages, and emojis.

Receive Messages

 

There are two places on Rivers that you can receive messages. In topics, in chat, and in Channels. 

  • Messages that you can view in the chat view are in different types depending on the type of the message the sender sends: text, voice, media, documents, and tasks.
  • You can start these messages, and keep them for yourself. Save the files and images.
  • Other actions that you can perform on messages is to reply back to them, forward the messages, delete them for yourself (you can only delete a message if it is your message and there is a time limitation to this).

Create Tasks

One of the coolest features of Rivers is the ability to create tasks and assign them to people on that same topic.

 

  • There are different ways to create a task. The easiest way is to use the + button at the left-hand side of the typing box and choose the task option from the menu.
  • This will take you to a view where you can define different things to create a task. The first thing is to select a title for the task. Then you can add the descriptions. Assign it to the members of the topic or to yourself. Define deadlines also it is possible to create checklists and attach files.
  • A created task will appear as a message in the topic chat list.
  • If you reply to any task it will be there as a comment.

Receive Messages

 

It is possible to assign tasks to the members of the same topic.

 

  • It is possible to assign tasks while creating a task or later.
  • In order to assign the tasks later you need to open the task card from all tasks in the topic info or the drop-down menu.

Share Files and Conversations

 

  • Sharing files and media is possible in Rivers.

You can easily share pictures, audio files, video files, and attachments on any Rivers Topic that you are a part of.

Audio/Video Conference

Make one-click Video/Audio Calls.

Using Rivers you can have convenient Peer to Peer and Group Audio and Video Conference calls. You can message and share files in a Cube or any Topic and jump into a conference call with a combination of video or audio connections.

 

Whether you want to have a conference call with your remote team, teach your students from home, bring gym workouts to your clients, or simply explore other ways of working with your teams; Rivers Audio and Video capabilities are here to help. With the audio/video call feature you will be able to:

– Organize online meetings and video conferences on topics both on your mobile and/or desktop devices without any time limitations, though, a 30-45 minutes maximum meeting duration is recommended for more effective team meetings.

 

-You are already using Rivers topics to collaborate with all the people, sending messages, creating and following up tasks, sharing documents and images; now you can also click on the call button and connect with audio or video. Start the call and all the members of the topic will be notified about it and can join when they are ready.


-Cube call is also available if you want to get everyone in the Cube on the call, just like having a virtual town hall.

 

-Easily switch between the audio and video connection, mute the call, and join a call on any meeting on a topic that you are a member of, even after they have started. Just like walking into a conference room to meet with your colleagues.

 

-All the topic features like creating and assigning tasks, sharing files from your computer or google documents, sending pictures, sending voice notes, and messages are available without interruptions during the call.

 

-1 to 1 call, voice auto-detection, muting the call, different views during the call, a list of the participants in the call are some handy features of Audio/Video conferencing capability.

 

Screen Sharing

 

Screen sharing and additional controls to manage the call allow you to easily share your desktop or mobile screen to show a presentation or give a quick demo.

 

Updated on: 11 Sept 2020